FAQ's:

What is the marketplace and how does it work?

A Marketplace is a platform that connects buyers and sellers. When a joint solution is developed by the Lead and the Partner company, the solution can be published to marketplace for customers to download and install. Customers will be able to contact

How do I create an account on the marketplace?

Register for an account on Pronto. During the signup process, you have the ability to create your marketplace. Once you complete the registration and login, your marketplace account is ready. You will be able to list all the solutions.

What are the benefits of using the marketplace?

Marketplace provides a convenient and efficient centralized platform for customers to find solutions that they need for their business requirement. The solutions can be

How do I leave a review on the marketplace?

On the marketplace, when you click on the required solution to see the details and the overview of the solution, click on the Review tab to leave a review.

What are the requirements to become a seller on the marketplace?

An application can be submitted to the Lead company and the requirements and collateral can be found. You will be able to see the prerequisites needed to become a partner first and if your application gets approved, you will be able to work with the Lead company to publish your solutions.

How many solutions can I publish with my Free account?

By registering for a free account on Pronto, you will be able to publish 50 solutions. If you want to publish more solutions, reach us on support@gopronto.io for additional information.

What if I want to use my own custom domain?

Login to your Pronto account and go to [Settings] and you will be able to request for a Custom domain. Once you request for a custom domain, customer success will work on the request and will send you an email once the custom domain is provisioned.

How can I get notified of Marketplace Leads?

All leads from Marketplace get captured under the "Marketplace leads" section on the Ecosystem page. You will be able to see all the details of the Lead and the solution that the Lead is interested in.

What if I don't see any relationship cards?

You should see a test "Relationship Card" created during your initial setup. If you do not see one, make sure you are an Admin and have OPS team membership role. If it's still missing, you can easily set one up, click here.

How do I contact Pronto if I have questions?

If you have any questions or need any help, you can contact us on support@gopronto.io